Terms of Service

Effective Date: 8.24.2024

1. Acceptance of Terms
By accessing or using the website www.epiqtradingfloor.com (the “Site”) and the services provided by EPIQ Trading Floor (“we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Site or services.

2. Description of Services
EPIQ Trading Floor provides educational content, trading signals, analysis tools, and a community platform for traders (“Services”). The information provided on our Site is for educational purposes only and should not be considered financial or investment advice.

3. Eligibility
You must be at least 18 years old to use our Services. By using our Site, you represent and warrant that you are of legal age and have the legal capacity to enter into these Terms.

4. Account Registration
To access certain features of our Services, you may need to create an account. You agree to provide accurate, complete, and current information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

5. Payment and Subscription
Some of our Services may require payment or a subscription. By signing up for a paid Service, you agree to pay the applicable fees as described on the Site. All payments are non-refundable unless otherwise stated in a specific refund policy. We reserve the right to change our pricing and subscription plans at any time.

6. Use of Services

• Permitted Use: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal, non-commercial use.
• Prohibited Use: You agree not to:
  • Use the Services for any illegal or unauthorized purpose.
  • Reproduce, distribute, or publicly display any content from the Site without our prior written consent.
  • Use any automated means to access the Site or collect data from the Site.
  • Interfere with or disrupt the Services, servers, or networks connected to the Site.

7. Intellectual Property
All content, features, and functionality on the Site, including text, graphics, logos, images, and software, are the property of EPIQ Trading Floor or its licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to use any content from the Site without our express written permission.

8. Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Services. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability
To the fullest extent permitted by law, EPIQ Trading Floor shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Services, even if we have been advised of the possibility of such damages. In no event shall our total liability to you exceed the amount you paid us for the Services.

10. Indemnification
You agree to indemnify and hold EPIQ Trading Floor, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or related to your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Termination
We reserve the right to terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Florida, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in Florida, United States.

13. Changes to Terms
We may modify these Terms at any time by posting the revised Terms on the Site. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

14. Refund Policy

At EPIQ Trading Floor, we stand behind the quality of our services and strive to ensure your satisfaction. If, for any reason, you are not satisfied with your subscription, you may request a refund within 7 days of your purchase. Refund requests must meet the following conditions:

1. Eligibility for Refunds
   • Refunds are only applicable for new purchases or subscriptions made directly through epiqtradingfloor.com.
   • Refund requests must be submitted within 7 calendar days from the date of purchase.
2. How to Request a Refund
   • To initiate a refund, please contact us at Contact@epiqtradingfloor.com with your purchase details, including the transaction ID and the email address associated with your account.
3. Refund Processing
   • Approved refunds will be processed within 7–10 business days to the original payment method used during the purchase.
4. Exclusions
   • Refunds are not applicable for renewals of subscriptions or purchases made outside the refund eligibility period.

By purchasing our services, you agree to this refund policy. For additional assistance or questions, please reach out to us at Contact@epiqtradingfloor.com.

15. Contact Information
If you have any questions or concerns about these Terms, please contact us at:

EPIQ Trading Floor
Contact@epiqtradingfloor.com

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Privacy Policy

Effective Date: 8/24/2024

1. Introduction
Welcome to EPIQ Trading Floor, operated by EPIQ Trading Floor (“we,” “us,” or “our”). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure.

2. Information We Collect
We collect various types of information to provide and improve our services to you:

• Personal Information: When you sign up for our services, create an account, or make a purchase, we may collect personal information, such as your name, email address, phone number, payment details, and billing information.
• Usage Data: We collect information about how you access and use our website, including your IP address, browser type, device information, pages visited, time spent on those pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website, remember your preferences, and analyze website performance.

3. How We Use Your Information
We use the information we collect for various purposes, including:

• To Provide and Maintain Our Services: We use your personal information to manage your account, process transactions, and provide customer support.
• To Improve Our Services: We analyze usage data to improve our website, customize your experience, and develop new features.
• To Communicate With You: We may use your information to send you updates, newsletters, marketing communications, and other information that may be of interest to you. You can opt-out of receiving marketing communications at any time.
• To Ensure Security: We use your data to detect, prevent, and address security threats and breaches.

4. Sharing Your Information
We may share your information in the following circumstances:

• With Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or providing customer support.
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

EPIQ Trading Floor
Contact@epiqtradingfloor.com

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